Tesla Model Y Factory Reset

I’ve had my model Y for around 8 months now. I’ve never had a problem with the software during my ownership. I got in the car today and my car’s screen was acting up, so I reset my screen by holding both buttons on the steering wheel for 25-30 seconds. My car, instead of just restarting the display, did a factory reset and deleted everything. Has this happened to anyone else?

Also, the bluetooth name, instead of showing up as Model Y, shows up as Model S.

I’m on software version 2021.4.12

submitted by /u/zqpmz585
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